We’re very excited to announce that, as an added benefit to our patients, UK HealthCare is now making clinician documentation from most outpatient and inpatient visits available via patients’ My UKHealthCare portal accounts.
Discharge summaries from inpatient hospital stays that ended after Feb. 15 and clinician notes from outpatient clinic visits after March 15 now can be viewed in patients’ portal accounts after they’ve been approved by the clinician.
To find your clinician notes, click on the Documents tab in the top right of your portal account’s home screen. Remember that if you have not had a recent appointment, no notes will be visible.
(Please note that it may take up to 30 days after a visit for notes to be available.)
Most clinics are included.
Like all other medical record information, documentation will not be released electronically for any patient age 12-18, due to federal and state privacy laws.
Only notes created after the Feb. 15 and March 15 start dates (respectively) will be available to patients electronically. Notes will not be released for earlier appointments.
As always, complete patient medical records for all dates of care, including clinician notes, are available in hard-copy form from our Health Information Management office. For information on how to request a hard copy of your medical record, visit ukhealthcare.uky.edu/med-records.
Clinician notes will only flow to active portal accounts. Patients who do not currently have an account can get more information and sign up at myukhealthcare.org. Once an account has been set up, notes from future inpatient and outpatient visits will be available.
Once you register for the My UKHealthCare patient portal, you can also:
- Request prescription renewals when it’s convenient for you, not just when our offices are open.
- Request, cancel or reschedule appointments.
- View lab test results, radiology reports and office visit summaries.
- Get health maintenance reminders.
- View your immunization record and allergies.
- View your hospital discharge instructions.
Patients are encouraged to review these notes and bring any questions to their next appointment.
Technical support for the My UKHealthCare patient portal is available weekdays 9 a.m. to 8 p.m. by calling 859-218-6221 or 844-820-7344 (toll free).
The decision to make providers’ notes available to patients electronically was made based on a 2010 study by the Robert Wood Johnson Foundation. The study, known as Open Notes, concluded that access to provider notes significantly increased patients’ engagement in their own health and treatment.
As a result of this study, 5 million patients (and growing) nationwide now have access to their clinicians’ notes. UK HealthCare is proud to be adding our patients to these ranks.